Productivity at work is probably the most studied, and most misunderstood, aspect of business management. The usual setup—longer hours, tighter deadlines, more meetings— seldom yields tangible results, only better-looking processes. Real, lasting productivity is not about working faster. It is about an atmosphere that protects concentration and a culture that evaluates performance honestly, about a management style that sees a person first, an input second. The best aren’t pushing their people harder. They’re helping them perform better. Ten principles to
