Embarking on a noteworthy foray into artificial intelligence, the tech titan is poised to create a substantial impact this year by experimenting with its latest AI functionality, named ‘Ask.’ Tailored for adeptly handling customer inquiries, this in-house tool leverages Apple’s vast knowledge repository and employs generative AI to generate responses to queries that traditionally necessitate human involvement.
Unlike previous AI endeavors exclusive to iPhone users, this tool is designed to benefit a wider audience, offering a glimpse into Apple’s future AI ambitions. It is said to be capable of handling a wide variety of questions, including coding, math, writing, and research help. Apple has been actively acquiring AI companies and investing in research and development, hinting at its plans to incorporate the technology into its various devices and apps.
The company is expected to launch the new software in 2023, though an exact date has yet to be confirmed. Moreover, the company has reportedly begun integrating the technology into its existing software and services, such as Siri and the App Store.
Aside from boosting Siri’s knowledge, the upcoming feature will also improve search results and give users better suggestions. According to reports, it can answer questions about history, culture, and the latest news. It will also provide detailed descriptions of images, an ability not available in the earlier version of the software.
Even though ChatGPT isn’t a consumer-facing product, it has already garnered considerable attention from media outlets and analysts. It has been dubbed a potential ‘Google killer’ and is predicted to revolutionize how we interact with technology. However, there are still several concerns relating to its deployment. Achieving a balance between innovation and user privacy is critical, as is ensuring that powerful AI is developed responsibly.
While ChatGPT isn’t a publicly available service, the underlying technology has been licensed for use by several independent developers. Many of them are attempting to capitalize on the popularity of the bot by creating clones that mimic its functionality and offer free downloads. To avoid being fooled, it is essential to understand how the technology works.
For example, ‘Ask’ is based on GPT-4, an advanced language model that can produce natural-sounding replies to text and voice prompts. This highly sophisticated model enables the chatbot to read the context and deliver meaningful responses to complex questions. It can even recognize and respond to sarcasm to tackle the more complicated aspects of customer inquiries.
There are a few popular alternatives to ChatGPT, such as YouChat and Grok. The former is a free-to-use software that can be used for academic and personal purposes. It can help students with their coding, math, and writing assignments. The latter is more suited for business and features a conversational interface. It can assist with marketing pieces and can identify keywords and phrases. Nevertheless, these alternatives are still in their early stages, so they may not be as effective as the official app.
